Woodpecker

After you create your prospects list, it's time to add it to Woodpecker.

Adding prospects to Woodpecker

You can contact non-responsive prospects by importing them to a new campaign, or updating the old one. Learn how to do it from this article.

How to contact prospects that didn't respond?

If you wish to upload the database from a file, you can do it using a  .csv, .xls or .xlsx extension.

Our CSV and Excel file guide - importing prospects

You can add a maximum of 20,000 prospects to a single campaign. Though such a big number isn't recommended. Why?

How many prospects can I add to Woodpecker?

If you need to remove prospects, you can do it by either removing some prospects from a campaign or deleting them from the main base.

How to remove prospects from Woodpecker?

Woodpecker automatically detects the duplicates – contacts who have already been added to the Prospects database.

Duplicates - adding already existing prospects to a new campaign

Speed up your workflow with bulk tagging. Use it to manage your prospects more effortlessly.

Bulk tagging & untagging prospects

Bulk actions allow you to update the data of multiple prospects at once.

How to bulk change the status?

Detecting the prospect's timezone works only if the column "Country" is filled in.

How does detecting timezones work

Find leads and make them into prospects with the use of Woodpecker’s Lead finder.

Lead finder in Woodpecker

Weronika Wróblewska

How to add or remove your prospects and manage them quickly.

Managing Prospects

You have probably seen the STATUS somewhere in Woodpecker. Each and every prospect in Woodpecker has some status value assigned to them.

What does the STATUS of a prospect mean?

Your prospects are automatically marked as NONRESPONSIVE when they don't respond to you within the time you set for a particular campaign.

What does NONRESPONSIVE mean?

"Invalid" is an email address that has been verified by the system and bounced email couldn't be delivered and is returned to the sender.

Bounced and Invalid: what's the difference?

Prospects Statuses

Status of these prospects' changes to RESPONDED and the sequence of follow-ups for these prospects stops.

What happens when a prospect replies to my email?

Woodpecker recognizes most replies sent by autoresponders and will change your prospect's status to 'Autoreplied'.

What happens if a prospect sets an autoresponder?

When a prospect replies to your cold email from an address different than the one in your prospects list, Woodpecker will detect it.

What happens if a prospect replies from another email address?

Replies

When your prospect clicks the link your prospect's status is changed to OPT-OUT and the #UNSUBSCRIBED tag is added to your prospect's data.

How to include the unsubscribe link (opt-out)?

To let you find the prospects who have unsubscribed from your mailing list, we have introduced the #UNSUBSCRIBED tag and the status OPT-OUT.

How to find the prospects who have unsubscribed? (#UNSUBSCRIBED tag)

Unsubscribe

Safety tab feature blocks the outgoing mail. Add the domains of the companies you don't want to contact ever.

How to blacklist a domain?

In order to prevent multiple email addresses (not domains) from being contacted, you can change their status to BLACKLISTED.

How to Blacklist multiple prospects (bulk update)

Woodpecker has those two security features which prevent our users from sending or receiving unwanted emails.

Blocked correspondence vs Safety tab - what's the difference?

Blacklisting

The interest level is a feature we introduced so you could easily mark answers to your campaign right in Woodpecker Inbox.

How to use interest level?

Using interest level helps you check your prospects' engagement level. Read on to learn how to export this data.

Exporting interest level

By using AI, Woodpecker automatically determines a prospect's interest level and sets the date for sending a follow-up after an OOO reply.