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What happens if a prospect sets an autoresponder?
What happens if a prospect sets an autoresponder?

Woodpecker recognizes most replies sent by autoresponders and will change your prospect's status to 'Autoreplied'.

Weronika Wróblewska avatar
Written by Weronika Wróblewska
Updated over a week ago

Woodpecker recognizes most replies sent by autoresponders (it is still learning to understand “Out of office” in Chinese). When a message is marked as being an auto-response, your prospect's status changes to Autoreplied.

You'll find this prospect in the To Check tab in the category AUTOREPLY. You are given an option to set the date when the prospect should be contacted again.

How to set the date for a new email?

1. Open your campaign.

2. Click the tab To Check.

3. Navigate to the category AUTOREPLY.

4. Click Resume on date...

Setting a resume date for a prospect in the "Autoreply" category

5. Select the day you want your follow-up to be sent. You can also type the date in.

Choosing the resume date from a calendar for a prospect

6. Your prospect's status will be changed to ACTIVE and the date of the next follow-up will be shown in the details.

Prospect with the informatio on when the next follow-ups will be sent

Tip: You can choose the date of the next contact for that prospect also in Inbox.

Choosing the resume date for a Autoreplied prospect in the Woodpecker Inbox

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