Firstly, we would like to encourage you to read our blog post on the topic, if you have not done so already. On our blog you'll find the information about the new GDPR compliant features: GDPR encryption and unsubscribe link. Here's our help article tackling this issue.


How does it work?

What is the mechanism behind the 'Unsubscribe' link?

  • When your prospect clicks the link, Woodpecker stops scheduled emails and planned follow-ups for this recipient.

  • At the same time, your prospect's status is changed to OPT-OUT and the #UNSUBSCRIBED tag is added to your prospect's data.

  • You can place the 'unsubscribe' link in any place in your email copy, also in the signature.

  • To customize the 'unsubscribe' link, edit the text of your link.

  • Style your text by changing the type and size of the font you use.

  • If you wish, although it isn't advisable, you can change the OPT-OUT status. This can be done only manually.

Please note:

Make sure the unsubscribe feature will work as intended:

  • Always use the snippet 'UNSUBSCRIBE' to add the 'unsubscribe' link (in every email in the sequence).

  • Simply copying the link from the content of other emails in your campaign (even if it is a previous email in the sequence) will not work, and the prospect will not be able to unsubscribe properly.

  • When testing a campaign with an unsubscribe link, the link itself won't work – there's no need to worry, as this is expected behavior. Only after you launch the campaign will the link work properly.

Also, don't worry about contacting twice those recipients who opted out. While adding prospects to a campaign, Woodpecker verifies your list and checks against people who unsubscribed. Prospects with the status OPT-OUT or BLACKLISTED cannot be added to a new campaign.

How to include the 'unsubscribe' link in your email?

1. In the campaign view, go to the "Edit" mode.

Picture with an arrow pointing to the "edit" button in your campaign

2. Click on the Snippets icon to open the selection of snippets.

Snippets icon highlighted under the email editor


Arrow pointing to the "unsubscribe" snippet

4. The 'unsubscribe' link is added to the place where the cursor is at the moment.

Unsubscribe link highlighted in the email copy

How to add the 'unsubscribe' link to the signature?

  1. Go to "Settings" → "Email Accounts" and click on your mailbox.

  2. In "General Settings", open "Signature" tab.

  3. Click the "Insert/edit link" icon.

  4. You'll see a pop-up window. There:

    • In the URL field paste or type in: {{UNSUBSCRIBE}}.
    • In LINK TEXT, use the word "unsubscribe".

  5. Click the green button "ADD" and then "SAVE CHANGES".

  6. After editing your signature, remember to edit existing campaigns and update the signature in your emails. Read more »

Inserting the unsubscribe link in the email signature

In case you didn't know...

  • URL {{UNSUBSCRIBE}} – the 'unsubscribe' link added as the custom field.

  • LINK TEXT – text your prospect will see in your signature, for example, unsubscribe or click here to opt out.


Q: How to add the GDPR-compliant unsubscribe?

Add your link and tick the box 'GDPR compliant unsubscribe'. You'll find it below the Delivery time.

Gif showing how to add GDPR compliant unsubscribe

Learn more How to use GDPR encryption and unsubscribe. If you want to make sure you’re a GDPR-compliant cold email sender – read our guide.

Q: Can I change the text of the unsubscribe link?

Sure, you can! You might want the unsubscribe link to be called something else than 'unsubscribe', for example, 'I am not interested'. By default, we put the 'unsubscribe' text in the content.

  1. Click <\> icon to change Text to HTML view.

  2. Remove the 'unsubscribe' part and change it to your own text, for example, "I'm not interested".

  3. Switch back to the Text view.

Gif showing how to change the text in the unsubscribe link text

Of course, the 'unsubscribe' custom field in Woodpecker can be put in any place just like any other custom field. Moreover, you can change the type and size of the font you are using. If you combine it with normal text, you can get something like this:

Font type and size settings in email editor

Q: How to change the text color?

  1. Switch to the HTML view.

  2. Replace "#e6e6e6" part with a different Color Name, for example, green or orange, or Hex Color Code, for example, #FFC300. Search your browser for HTML Color Picker to pick the color.

Changing the text color in HTML code

If you are still not sure if you should use our unsubscribe snippet head over to the blog where you will find an answer to Should I Give My Cold Email Addressee a Way to Opt Out? »

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