IN THIS ARTICLE

What is a Domain Check-up?

Where can I find my domain report?
Why did we introduce the report?
What does deliverability mean and why is it important?
Troubleshooting

What is a Domain Check-up?

Now, when connecting your email account, Woodpecker checks if your domain is correctly configured.

Successful connection panel with SPF and DKIM records checked

Where can I find my domain report?

Your domain report is available in the Domain Check-up tab.

  1. Go to "Settings".

  2. Open the "Email Accounts" tab.

  3. Click "Domain Check-up".

How to read results

Green tick Everything looks fine. Your domain settings are correct. To update the results click the refresh button. That means your SPF and DKIM records are valid, test OK.

Deliverability raport showing SPF and DKIM set up (green tick)

Red × It looks like your domain settings are not correctly configured. Wrong records, the test failed. The SPF and DKIM records need to be updated.

Deliverability report showing SPF and DKIM are not set up (red x mark)

Minus, no infoWe could not validate your domain settings. Try to refresh later or contact support. Results couldn't be collected due to temporary issues. Read more »

Deliverability raport showing no info about SPF and DKIM (grey minus)

Why did we introduce the report?

To make you aware of the deliverability parameters. Here you can check the correctness of the set SPF and DKIM records. This is a report from the connection moment. You can refresh it afterward.

What does deliverability mean? Why is it important?

Deliverability is the number of emails that have reached the recipients' inboxes compared to the number of sent messages overall. The goal is to have as many of your emails land in your prospects' inboxes rather than going to spam folders. To ensure high deliverability rates, make sure you set up SPF and DKIM correctly. Also, don't forget about the domain and email address warm-up. Learn more »


Troubleshooting

My domain settings couldn't be verified. Why?

Woodpecker couldn't verify your settings due to a temporary issue. Click the 'Refresh' button to check your settings again. Give it some time. If the test failed, please update your domain settings and then try over again.

The refresh button doesn't work. Why?

You can't refresh the results because your email is disconnected. Reconnect your email. Read more »

Information in the report:

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