Campaigns

How to create and run successfull campaign using our features.

Weronika Wróblewska avatar
44 articles in this collection
Written by Weronika Wróblewska
Creating and Editing the Campaigns

How to use the email editor?

Have you ever wondered how to change a font in your email copy or underline the most important info? Here on how to use our email editor.
Weronika Wróblewska avatar
Written by Weronika Wróblewska
Updated over a week ago

How to use our custom fields (snippets)?

Custom fields – or snippets, as we call them, give your message a human touch and let you personalize your emails.
Weronika Wróblewska avatar
Written by Weronika Wróblewska
Updated over a week ago

Emails will not send due to curly brackets

Sometimes after hitting the RUN or RESUME button, you will get an error message about curly brackets.
Weronika Wróblewska avatar
Written by Weronika Wróblewska
Updated over a week ago

How can I change the font type, size and color in my email?

In Woodpecker, you can decide on the way your text looks. Change the font type and the size of it while editing a campaign.
Weronika Wróblewska avatar
Written by Weronika Wróblewska
Updated over a week ago

How to set delivery time and timezone

Once you composed your cold email campaign, you can set the Delivery time for all emails.
Weronika Wróblewska avatar
Written by Weronika Wróblewska
Updated over a week ago

How to schedule emails using your prospect's timezone

Select the option 'Use prospect's timezone if available' in campaign, and Woodpecker will schedule your emails in your prospects' timezones.
Weronika Wróblewska avatar
Written by Weronika Wróblewska
Updated over a week ago

How to customize step in preview?

Step customization allows you to tailor your message from the preview level.
Weronika Wróblewska avatar
Written by Weronika Wróblewska
Updated over a week ago
Advanced Campaigns

How to use Call-Tasks?

Call-Tasks are our new kind of Manual Tasks which you can use to create a multichannel sequence within your campaign.
Weronika Wróblewska avatar
Written by Weronika Wróblewska
Updated over a week ago

How to use Woodpecker mobile app?

Resolve your call-tasks directly from phone using our mobile app by simply calling your prospects, thanks to our Woodpecker Mobile App.
Weronika Wróblewska avatar
Written by Weronika Wróblewska
Updated over a week ago

What are Advanced Campaigns?

Advanced campaigns are a set of features for users who want to create more complex email sequences using conditions, tasks, and A/B testing.
Weronika Wróblewska avatar
Written by Weronika Wróblewska
Updated over a week ago

What is a condition?

A condition defines the action your prospect takes, which triggers the next email from your sequence to be sent.
Weronika Wróblewska avatar
Written by Weronika Wróblewska
Updated over a week ago

How conditions work?

If-campaigns — campaigns with conditions — give you more freedom to create follow-up sequences determined by a chosen criterion.
Weronika Wróblewska avatar
Written by Weronika Wróblewska
Updated over a week ago

How to set up task-based condition

Set up a campaign with a task-based condition and send even more personalized messages to those prospects, for whom you’ve completed a task.
Weronika Wróblewska avatar
Written by Weronika Wróblewska
Updated over a week ago

How to set up snippet-based condition

Base your condition on our custom fileds and boost your deliverability by creating more custom emails.
Weronika Wróblewska avatar
Written by Weronika Wróblewska
Updated over a week ago

How to set up an open-based condition

Set up campaigns with an open-based condition and send more personalized messages to those who opened your message.
Weronika Wróblewska avatar
Written by Weronika Wróblewska
Updated over a week ago

How to set up a click-based condition

Set up campaigns with a click-based condition and send more personalized messages to those who clicked on a link in your email.
Weronika Wróblewska avatar
Written by Weronika Wróblewska
Updated over a week ago

How to add Manual Task to campaign?

Manual Tasks allow you to add certain actions to your campaign to improve your workflow and your prospects management in Woodpecker.
Weronika Wróblewska avatar
Written by Weronika Wróblewska
Updated over a week ago

What happens if I forgot to do my task?

Once your campaign will reach a step with certain tasks you can either mark it as ‘done’ or ‘ignored’ in a set time period
Weronika Wróblewska avatar
Written by Weronika Wróblewska
Updated over a week ago

How to use LinkedIn Tasks?

LinkedIn Tasks are our new kind of Manual Tasks which you can use to create a multichannel sequence within your campaign.
Weronika Wróblewska avatar
Written by Weronika Wróblewska
Updated over a week ago

A/B Testing: FAQ

Why should you test your campaign, how to quickly check if the campaign was A/B tested, how to turn off the sending email version.
Weronika Wróblewska avatar
Written by Weronika Wróblewska
Updated over a week ago

How to carry out an A/B test?

Test different elements of your email, measure their performance, create your future email campaigns based on what's working and what’s not.
Weronika Wróblewska avatar
Written by Weronika Wróblewska
Updated over a week ago
Campaign Errors

Is my campaign actually running?

Sometimes you set a campaign and Woodpecker shows it as “running”, but there seems to be something wrong.
Weronika Wróblewska avatar
Written by Weronika Wróblewska
Updated over a week ago

What does the tab "To Check" mean?

This tab informs you that we paused sending emails to some of your prospects.
Weronika Wróblewska avatar
Written by Weronika Wróblewska
Updated over a week ago

How to check if my campaign is sending emails - sent stats

Sometimes the campaign is running but you’re not sure if the emails are being sent because the stats haven't been updated.
Weronika Wróblewska avatar
Written by Weronika Wróblewska
Updated over a week ago

My campaign is running, but emails are not being sent

You've noticed your campaign is running but it hasn't sent any message? Check if your email account is properly connected to Woodpecker.
Weronika Wróblewska avatar
Written by Weronika Wróblewska
Updated over a week ago

My campaign stops sending emails for a few days, why?

Sometimes you might experience a situation when the follow-ups are not being sent, even though you would expect them to.
Weronika Wróblewska avatar
Written by Weronika Wróblewska
Updated over a week ago

How to fix the missing snippet issue?

Any missing snippet for a prospect will be visible in the “To Check” tab. A prospect is given the PAUSED status, which stops the sending.
Weronika Wróblewska avatar
Written by Weronika Wróblewska
Updated over a week ago

Campaign is marked as completed too early

Woodpecker campaigns are displayed as Completed if there are no more emails in the sending queue.
Weronika Wróblewska avatar
Written by Weronika Wróblewska
Updated over a week ago

Error while sending a campaign

Campaign errors are here to alarm you every time something’s not right with your email account and campaigns are not being sent.
Weronika Wróblewska avatar
Written by Weronika Wróblewska
Updated over a week ago

Campaign error: IMAP authentication failed

Woodpecker couldn't authenticate your IMAP server, thus checking your incoming replies has been paused.
Weronika Wróblewska avatar
Written by Weronika Wróblewska
Updated over a week ago