Managing Email Account

How to manage your Email Accounts connected to Woodpecker.

Weronika Wróblewska avatar
13 articles in this collection
Written by Weronika Wróblewska
Inbox

How to manage your Woodpecker inbox?

Contact your prospects directly from Woodpecker Inbox. There you'll find the option to write a new email, reply or forward a message.
Weronika Wróblewska avatar
Written by Weronika Wróblewska
Updated over a week ago

Do I need to keep the answers from prospects in my inbox?

You shouldn't move any replies from your prospects to other folders or delete them from your inbox for at least 20 minutes.
Weronika Wróblewska avatar
Written by Weronika Wróblewska
Updated over a week ago

Emails unrelated to my campaigns appear in Woodpecker Inbox

Emails from the prospects from the database might appear in the Inbox, regardless of whether these are replies to your campaign or not.
Weronika Wróblewska avatar
Written by Weronika Wróblewska
Updated over a week ago

Deleting emails from Woodpecker Inbox

There a few ways you can handle deleting emails from your Inbox in Woodpecker app.
Weronika Wróblewska avatar
Written by Weronika Wróblewska
Updated over a week ago

Can I change the sender email address when the campaign is already running?

Yes, it is possible to change the sending address when the campaign has already sent some emails.
Weronika Wróblewska avatar
Written by Weronika Wróblewska
Updated over a week ago

Will the replies from prospects appear in my own Inbox (e.g. on Gmail)?

Sure they will. Woodpecker is only a mediator of sorts, it will not hold your emails hostage.
Weronika Wróblewska avatar
Written by Weronika Wróblewska
Updated over a week ago

Inbox Hotkeys

Here is the short list of hotkeys that make navigating through your Inbox in Woodpecker quick and easy.
Weronika Wróblewska avatar
Written by Weronika Wróblewska
Updated over a week ago